Frequently Asked Questions
Got questions about our products, services, or store policies? You’re in the right place! At Niehaus Lumber, we’re here to provide you with everything you need to know about our lumber selection, delivery options, custom millwork, contractor discounts, and more. Explore our frequently asked questions to get quick answers and helpful information about shopping with us.
At Niehaus Lumber, we offer flexible fulfillment options based on the item:
- Pick Up In-Store: Choose your local store and we'll notify you when it's ready for pickup - free and convenient.
- Local Delivery: Large items such as lumber, drywall, and roofing can be delivered by our team within a 50-mile radius as soon as the next business day. Delivery fees vary by distance and order size. You'll see options at checkout or be contacted after placing your order.
We have multiple locations throughout Indiana, and Illinois. Check our locations page for specific hours and contact information.
Yes, we have financing options available for qualified customers. Visit our financing page for more information.
Yes, we work closely with contractors and builders, providing bulk orders, special pricing, and expert support for large projects.
We offer a wide selection of lumber, including treated and untreated wood, hardwood, plywood, and specialty products for residential and commercial projects.
We partner with trusted brands like Midwest Iron Doors, Anderson Windows, Therma Tru, and Sun Windows & Doors to provide high-quality windows and doors.
You can easily sign up for our rewards program online or in-store to start earning points on every purchase.
The Niehaus Lumber Rewards Program is our way of thanking loyal customers! By signing up, you earn points on eligible purchases that can be redeemed for discounts, special offers, and exclusive perks.